Aloha is the word visitors learn first and residents understand longest. It is hello and goodbye, but it is also love, compassion and respect. Hawaiʻi even wrote it into state law. The Aloha Spirit statute, section 5-7.5 of the Hawaiʻi Revised Statutes, asks people in public life to act with akahai (kindness), lōkahi (unity), ʻoluʻolu (agreeableness), haʻahaʻa (humility) and ahonui (patience).
Those five qualities happen to describe a good bookkeeper pretty well.
Akahai: kindness, especially when the books are a mess
Many owners come to us embarrassed. The books are months behind, there is a box of receipts in the truck, and a GET notice is on the counter. That is normal. There is no lecture. We sort it out, catch you up, and set up a routine so it doesn’t happen again.
Lōkahi: working together
We work alongside you and your team, not around you. If your office manager has a system that works, we build on it.
ʻOluʻolu: easy to work with
Plain English, not jargon. Simple ways to send us documents. One point of contact who knows your business.
Haʻahaʻa: humility
You know your business better than we do. We bring the accounting; you bring the judgment about what the numbers mean for your customers, your crew and your community. When we don’t know something, we say so.
Ahonui: patience
Questions are welcome, including the same question twice. Because our fees are fixed, a phone call never costs you extra.
Aloha in the numbers
Living aloha doesn’t mean telling you only good news. Sometimes caring about a business means pointing out that a product line loses money or that cash will be tight in March. We will tell you, kindly and clearly, because that is what respect looks like.
If you would like a bookkeeper who treats you that way, we would love to talk story. Book a free 30-minute call.
Read about all seven of our values on the Kōkua Financial home page.